Contact
Questions, billing problems, bug sightings, partnership ideas — all of them land in the same inbox, and the usual turnaround is one business day.
Email: [email protected]
Chasing a charge? Attach your account email and order number and it moves twice as fast.
Before you contact us
Several answers are already written down:
- Billing, credits and refunds — see the Refund Policy and Pricing for exact terms.
- Which model should I pick? — the model comparison guide breaks down speed, quality and cost.
- Prompt help — the 100+ prompt library covers camera moves, portraits, pets, products and more.
- Generation failed? — credits are refunded automatically and instantly; no ticket needed.
Anything outside the list — account trouble, copyright or abuse reports, partnership talks — goes to the inbox, answered within 24-48 hours.